Overview
Because the service is a print on demand once the order has been processed there are no refunds or exchanges for “I have changed my mind”.
If you receive a product that is damaged or defected please email Janksmeida@gmail.com with the order number and pictures of the defect and when a review the pictures and see the damage or defect we will send you out a new product.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Because the service is a print on demand once the order has been processed there are no refunds or exchanges for “I have changed my mind”.
If you receive a product that is damaged or defected please email Janksmeida@gmail.com with the order number and pictures of the defect and when a review the pictures and see the damage or defect we will send you out a new product.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at janksmedia@gmail.com. and send
Shipping return
The CLient is the responsible for return shipping.
Need help?
Contact us at {email} for questions related to refunds and returns.